What is RoyalPalace Casino?

RoyalPalace Casino is a premium social casino platform offering a wide range of slot games, table games, and exclusive VIP experiences. We provide an elegant gaming environment with royal-themed entertainment for players who enjoy high-quality social gaming experiences.

How do I join the Royal Club?

Joining the Royal Club is automatic when you create an account! You start at the Bronze tier and progress through Silver, Gold, Diamond, and Royal Black tiers by earning points through gameplay. The more you play, the higher your tier becomes, unlocking exclusive benefits and rewards.

Are the games free to play?

Yes! RoyalPalace Casino offers free-to-play social casino games. You can enjoy all our games using virtual credits. This is a social gaming platform for entertainment purposes only. No real money gambling is involved.

What are the VIP tiers?

Our VIP program features five tiers: Bronze, Silver, Gold, Diamond, and Royal Black. Each tier offers increasing benefits including bonus credits, exclusive games, priority support, special promotions, and personalized rewards. Visit the Royal Club page to learn more about each tier.

How can I contact support?

You can reach our support team through the Contact page, where you'll find a contact form, live chat option, and email support. Our team is available 24/7 to assist you with any questions or concerns. VIP members receive priority support.

How do I reset my password?

If you've forgotten your password, click on "Forgot Password" on the login page. Enter your email address and we'll send you a password reset link. Make sure to check your spam folder if you don't see the email within a few minutes.

Are the games fair?

Yes! All our games use certified Random Number Generators (RNG) to ensure fair and random outcomes. Our games are regularly tested and audited by independent third-party organizations to maintain fairness and integrity. We are committed to providing a fair gaming experience for all players.

Can I play on mobile devices?

Yes! RoyalPalace Casino is fully responsive and works on all mobile devices including smartphones and tablets. You can access all features and games from your mobile browser. We're also working on dedicated mobile apps for iOS and Android devices.

How do I earn Royal Club points?

You earn Royal Club points by playing games on the platform. Points are awarded based on your gameplay activity. The more you play, the more points you earn, which helps you progress through the VIP tiers and unlock exclusive benefits and rewards.

What age do I need to be to play?

You must be at least 18 years old to use RoyalPalace Casino. We use age verification systems to ensure compliance with age restrictions. By creating an account, you confirm that you meet the minimum age requirement.